CONTACT PORTADOR BLACK
What would you like us to move?
Start a personal-logistics enquiry or email black@portadorblack.com. You may be arranging travel, a home handover, an individual purchase or a meaningful gift. PORTADOR Logistics Private Limited contracts with and invoices the customer.
Business contact and service concerns.
PORTADOR LOGISTICS PRIVATE LIMITED is the contracting and invoicing entity. GSTIN: 07AAPCP1331D1ZO. Business contact address: 211, Third Floor, Innov8 Okhla Co-working, Okhla Phase 3 Road, New Delhi, South East Delhi, Delhi 110020. Contact black@portadorblack.com or +91 7827528024 for service or privacy concerns, with your existing reference and requested resolution. Do not send unnecessary identity or payment details.
For a new assessment.
Describe the actual items, collection and delivery places, readiness and requested receiving window. Add a flight, stay or occasion only where relevant. Approximate weight per piece helps the team begin. You do not need to be travelling to enquire about selected packed belongings.
For a home, hotel or store handover.
Identify who owns the items, who can release them, property permission and who will receive them. Give any lift, stairs, vehicle-access or opening-hour limitations securely. Do not send door codes, room details or identity documents in public messages.
For international collection or delivery.
The planning form starts with collection in India; an overseas destination requires review. For collection outside India, email the BLACK address with countries, postcodes, contents and timing for manual assessment. No universal international availability, customs clearance or duty-paid promise is made.
For a change or service issue.
Use the enquiry reference or issued AWB and describe what needs attention. A new date, piece count, recipient, contents or address can change the quote or plan. A second enquiry does not automatically amend or cancel the original booking.
For privacy or unusual contents.
Use “Privacy request” for a data concern. For valuable or unusual goods, start with a description and approximate value. Never send passwords, OTPs, card details or unnecessary identity attachments; the team will identify a secure document route where needed.
What happens next.
A received enquiry acknowledges the requirement. The team reviews serviceability, packing, contents, authority and cost before a confirmed arrangement. Official payment instructions and any document requests are tied to the reviewed BLACK quote and secure booking steps.
Must I have a flight or hotel booking?+
No. Travel is one use of BLACK; selected personal belongings, gifts and individual purchases can be assessed separately.
Can I ask for collection at a religious place?+
Discuss a permitted accommodation or offsite meeting point. Inner-site, shrine, queue and cloakroom access are not promised.