PERSONAL SHOPPING COLLECTIONS
Your purchase. A clearer way to get it home.
Bought an outfit, books or selected personal items that you would prefer not to carry? PORTADOR BLACK can assess their transport from an authorised releasing person or retailer to your agreed destination.
Buy and agree release directly with the seller.
The customer arranges the purchase and the retailer’s permission to release it. Give the order or purchase reference securely when needed and identify who can hand it over. BLACK does not automatically shop, pay the product price or act as the seller’s agent.
Describe the actual purchased goods.
State the item, quantity, material, value, packing and approximate weight. New goods are not used personal effects simply because an individual buys them. Required invoices, ownership evidence and any cross-border documents must reflect the actual purchase and purpose.
Check packaging before collection.
A branded shopping bag or retail display box may not protect the item during separate transport. Ask the retailer about suitable transit packing and tell BLACK about fragile or restricted components. Packing support, if available, needs a specific agreed scope.
Set clear collection and receipt conditions.
Confirm retailer hours, a permitted collection point, ready status and the authorised release contact. At the destination, arrange a reachable recipient and receiving window. Do not assume a courier can search a store, collect from a locked home or leave goods unattended.
Separate transport from product acceptance.
A transport handover is not a product-quality inspection, authenticity certificate or acceptance of a retailer’s return. If goods must go back, obtain the seller’s return authorisation and packaging instructions, then request a separate transport assessment. No retailer refund or exchange is guaranteed by BLACK.
Review contents and international scope individually.
Food, liquids, electronics with batteries, fragile décor, artwork, jewellery and other unusual purchases need specific review and may be outside the offered service. India-origin overseas destinations require international assessment; collection abroad is discussed by email at black@portadorblack.com.
Will BLACK purchase the item for me?+
Purchasing and product payment are arranged directly by the customer. The request is for reviewed transport unless a different scope is expressly accepted.
Can a purchase be returned through BLACK?+
Ask the retailer to authorise the return first, then request transport assessment. Collection does not guarantee product acceptance, an exchange or a retailer refund.
Official references and service research · Checked 14 October 2026. Air India Cargo personal-effects guidance ↗ · IATA passenger dangerous-goods guidance ↗ · CBIC international courier regulations ↗